From the idea for a voice-controlled smart home hub, to the product ready for mass production; from the first sketch to the assembled stand covering an area of 1,400 square metres of floor space at the "Light+Building" trade fair. From the analysis of internal cooperation, to the extensive, IT-supported collaboration platform for 1,250 employees: these are all complex and exciting fields of work. For the most part, they involve different areas of our company. To professionally plan, manage and control diverse projects throughout all project phases from the start until completion is all part of the job in project management.

Our project managers are responsible for comprehensive projects, usually involving interdisciplinary teams, from the definition of the task, to the project "touchdown", and through to the final acceptance. They make sure that project planning and control run smoothly. This also involves correctly assessing and limiting risk, while consistently leveraging opportunities and achieving the set targets. It goes without saying that compliance with all quality requirements, deadlines and budget targets is absolutely essential. Project managers also coordinate all project tasks and make sure that interdependent activities are correctly timed. They identify potential shortcomings during the course of the project and, if necessary, define measures to prevent deviations from the targets. Maintaining the project business plan and project reporting complete the scope of duties.

Ensuring that buildings really become 'smart' and your digitally networked building technology can be controlled on site or while on the move, requires powerful and complex software. This is what brings building automation hardware, such as the Gira HomeServer or the G1 operation unit, to life and makes them 'intelligent', in combination with their architecture. The development of software is therefore a core task of our Development and Innovation area.

The technical management of agile development projects from design through to validation and putting powerful and sophisticated solutions on the market are some of the central activities of a software architect at Gira - regardless of whether this is for embedded or desktop software or apps for smart devices. He or she is responsible for the implementation of effective software systems and selects suitable technologies with regard to the product or system requirements in question.
Carrying out pre-development projects for identifying and evaluating technical risks and drawing up an effective test strategy across all development phases are equally important tasks

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In addition to the wide range of product lines for intelligent building system technology already established at Gira, great importance is also placed on new development projects. After all, we are innovative and curious.

Teams of technology enthusiasts comprising highly-motivated system engineers, hardware developers, firmware developers, layout designers, laboratory engineers, project managers and many other team members form the basis of carefully-designed and successful results. We attach great importance to creating a good team spirit, which is also characterised by the fact that all employees set high standards for themselves and for the quality of their own work.

A hardware developer assesses the architectural designs created by our development partners and never loses sight of the overall Gira system. Besides constantly monitoring the status of projects, managing project costs, deadlines and quality plays an equally important role. If development is carried out in-house, the hardware developer is responsible for architecture, circuit design, PCB design and for passing the approval testing. Whenever deviations from the targets occur, the hardware developer must carry out a thorough error analysis. He or she is then responsible for defining solution-oriented actions independently. This also includes recommendations for action, which the hardware developer actively communicates to the system engineer.

Gira's commitment to quality means among other things that, when put to the practical test, our products and systems have an impressively high degree of functionality, reliability and durability. To guarantee this, all new and further developments are subjected to a comprehensive testing process in the Application Technology department prior to start of series production. For this purpose, the technical inspector draws up a test plan, taking into consideration normative or legal requirements and the respective market requirements, which defines both the product-specific testing requirements and the suitable testing methods. On the basis of this plan, he or she performs qualification and field tests planned in the development process on functional models or prototypes in order to determine and evaluate features and functionality.

If, however, a malfunction does occur in a product which has already gone into series production, the technical inspector is actively involved in searching for the cause – both in the Gira testing laboratory and on site at the customer's premises, where the product had been installed.

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From the digital collaboration platform "Gira Connect" through the customer management system and SAP applications to the 3D design of new products on the computer – modern information technologies and digital tools have already played an important role in all company divisions at Gira for a long time.

The underlying IT process and infrastructure must not only be constantly maintained, but also kept up to date at all times. Given the dynamic evolution of digital technologies, this is an ongoing task for our "Organisation and IT" division.

For this reason, a significant part of our IT service management consists of IT experts jointly ensuring the technical development and improvement of our IT systems, existing IT processes and the use of data within the systems. This also includes the analysis and rectification of any faults that have occurred, if this calls for special expertise (second-level/third-level support). Each IT expert is responsible for his/her own sub-area within the entire system.

A significant part of our IT service management consists of IT experts jointly ensuring the technical development and improvement of our IT systems, existing IT processes and the use of data within the systems.

This also includes the analysis and rectification of any faults that have occurred, if this calls for special expertise (second-level/third-level support). Each IT expert is responsible for his/her own sub-area within the entire system.

The success of our diverse and high-quality product lines is not just the result of great passion and innovative ideas, but is due, among other things, to the excellent technical expertise of our employees and structured work processes. To live up to our claim to be a premium manufacturer in the area of service as well, we offer our customers high-quality and ongoing technical consulting. We consider it important to support our customers and to help them select the right products and systems for their application. Whether you are an electrician, professional customer or a building owner, our professionally qualified and trained technical customer hotline team is on hand with technical or planning solutions.

A technical customer hotline employee is part of the Gira support team. He or she provides customer support in German or English for a variety of topics by phone, email and also via social media channels. Our customer base includes Gira System Integrators, the electrical trade, professional planners, wholesalers, and private customers.

Technical consulting involves dealing with pre-sales and after-sales enquiries. Fault diagnosis and troubleshooting are also part of the job on the technical customer hotline.

Hotline employees should be trained electricians, so that they can respond to customer concerns in a focused and professional manner. A subsequent degree in electrical engineering or a comparable qualification (master electrician / electrical engineer) is a prerequisite. It is also important to have good or excellent knowledge in the field of building automation: KNX, IP and network technology, the KNX bus system in general, as well as knowledge of wireless technology.